Purchase of any EUCON pass or ticket is subject to these terms as well as EUCON’s Conduct Code. You also agree to abide by the terms as set by Brown Paper Tickets. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void.
Refunds and Exchanges: Before purchasing tickets, carefully review your event and selection. There will be no exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. In addition, we may occasionally offer tickets at a discount after the original on sale date and will not refund the difference between the original price and the sale price.
You agree that you will not contact us to seek a refund or exchange from us and you will not dispute or otherwise seek a “chargeback” from the company or banking institution whose credit card you used to purchase tickets.
We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.
Pricing and Other Errors: If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then we will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or Brown Paper Tickets operated system.
Limitation of Liability: You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, special guests, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners, employees, and heirs on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Appearances by special guests are tentative and subject to change without notice.
Right of Refusal: EUCON reserves the right, without refund of any amount paid, to refuse admission to, and/or eject, any person whose conduct is deemed disorderly, who uses vulgar or abusive language, who fails to comply with EUCON rules, or at the discretion of EUCON. EUCON has a strict no harassment policy in place. Breach of terms or rules will terminate your license to attend the event without refund.
Solicitation, Advertising, Conducting Business: Unless you are an advertiser or sponsor recognized by EUCON as such, no advertising, promotion, or solicitation will be allowed at the event or on event property. This includes conducting any business on event property – only registered and approved exhibitors are allowed to conduct business at the event or on event property. Only EUCON authorized exhibitors, sponsors, and advertisers are allowed to use the EUCON name and/or brand for business purposes.
Recording, Transmission and Exhibition: You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after events) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
Subject to Search: You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. Prescription medication(s) must be in an authorized and legally labeled container.
Unlawful Resale of Tickets, Promotions: Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. You are responsible for complying with all applicable ticket resale laws. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through EUCON or our authorized partners to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by EUCON.
These terms are subject to change and/or revision without notice.